¶ Support
¶ Description:
The Support Module provides users with access to various resources and assistance options within the platform. This module is designed to offer comprehensive support, including documentation, FAQs, feedback, and more, ensuring that users can resolve issues and improve their experience with the platform.
¶ Key Features:
- Documentation: Provides in-depth guides and resources on using the platform.
- FAQs and Requests: Offers a list of frequently asked questions and a case/ticket submission system for additional account specific help.
- Feedback: Allows users to submit feedback and suggestions to improve the platform directly.
- Forum: A community space where users can discuss various topics, view FAQs, Tips, share experiences or report bug.
- Status: Displays the current status of platform services and any ongoing issues.
- Affiliates: Provides information about the affiliate program and how to participate.
- Mentoring: Offers access to mentoring services for users seeking personal guidance.
- Rate: Encourages users to rate the platform in app stores or other feedback channels.
- Share: Allows users to share the platform with others via social media or messaging.
- Disclaimer: Displays important legal disclaimers and platform policies.
- Privacy: Outlines the platform’s privacy policy and data handling practices.
- Terms of Use: Details the terms and conditions for using the platform.
If you need assistance with a specific account, please submit a case via Ticket and include your account details. This will help support provide account-specific assistance.
Please note that support may contact you via email or may request you to join a web conference call for further assistance.
